Client portal · live tracking

Know when your photographer is five minutes out.

No more texting "are you close?" from the driveway. When your KONAH photographer heads to the property, you get a private link with a live map and an arrival time, and your order keeps you posted until the photos are in your hands.

How the map works.

On shoot day the photographer taps On my way. You, and anyone you booked the shoot for, get an email with a private tracking link. It opens without a login and shows the photographer's latest position, the property, and an ETA that uses live traffic.

The photographer's phone shares its location only while the portal is open on it, under a red banner that says so. Sharing stops when they tap I've arrived, when they stop it, when the shoot is done, or after three hours, whichever comes first.

Privacy, built in.

Only the latest point is kept, never a trail, and it's wiped as soon as sharing ends. The photographer's name isn't on the email, the page or the data behind it. After arrival the link just says Arrived or Shoot complete.

An email at each step.

  • Your KONAH photographer is confirmed
  • On the way, then Arrived
  • Your photos are with our editor
  • Final checks
  • Delivered, with a link that opens the order

Each one is sent once. The same steps show as a timeline on your order page, so you can check in without digging through email. You can turn order emails off in your notification settings; the booking confirmation always comes through.

Questions, answered.

Does my seller get the tracking link too?

If you booked the shoot for someone (Book for someone at checkout), they get the same updates. Otherwise it comes to you, and you can forward it.

Is the photographer tracked all day?

No. Location is shared only between On my way and arrival, only while the portal is open on their phone, and only the latest point is stored.

What if the map shows the wrong spot for the house?

The property pin comes from your order's address. If we can only place it by ZIP code, the page labels it as approximate.

Do I need to install anything?

No. The tracking page opens in any browser.

Free with every account

Your portal is one minute away.

Create a free account, then book your first shoot whenever you're ready. Questions? Call 571-839-5133.

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